I Got in an Accident, Now What?

Now that winter weather has arrived, we are officially in “accident season”. Due to adverse weather conditions, winter is always a peak for accidents on roads across the tri-state.

Photo Courtesy of CarInsuranceMegaStore.co.uk


Making the right decision when working with a collision center is extremely important. It is essential to get your vehicle back in safe and working order before taking it out on the road.

As a member of the business community, we adhere to a Code of Ethics. This is a pledge to you to uphold the values of honesty, integrity, safety, and craftsmanship.

To honor this pledge we want to make sure you have all the best information to make an informed decision, when deciding the best steps to take when interacting with a collision center.

To help with your decision we have compiled a list of 10 important things to know when interacting with your collision center.

  • Your car is the 2nd largest investment you’re likely to make. Preserve its value, and your safety, by having it repaired professionally.
  • NEVER drive a car that could be unsafe due to damages.
  • You can visit your insurance company’s drive-in claim center before having your car repaired, or you may leave your car at our shop and ask that insurance company representative to inspect the car here.
  • You are not required by law to obtain more than one estimate or appraisal.
  • Your insurance company cannot require that you go to a particular shop, it is YOUR vehicle and YOU decide, unless it is specified in your insurance policy.
  • Differences in repair estimates are common. A lower estimate may not include all the necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.
  • Choose a shop that has¬†unibody¬†repair equipment and certified technicians (I-CAR or ASE)
  • Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
  • Ask if the shop offers a repair warranty on all the work that will be performed on your vehicle.
  • Let the collision center help negotiate your claim with the insurance company

Please be safe this winter. However, if something does happen we hope this information will help you make an informed decision.

Until next time, I’m Andrew Shipp, of Busam Nissan, Subaru, Suzuki


You Are in Control

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Tell me if you’ve ever been here — You are slowing down to a stop light and out of nowhere, BAM, another driver isn’t paying attention and slams into the back of you.

You step out of your car to inspect the damage, and see you’re going to need some serious work done. The first thing you do is call your insurance company. You explain the situation and the insurance recommends a body shop. Did YOU know you don’t have to take your vehicle to your insurance recommended body shop.

You Are in Control

Many times these insurance recommended body shops do not sure factory certified parts or employ factory certified technicians. This can lead to problems down the road. Don’t let your insurance send you to an inferior body shop.

Bring your vehicle to Busam Automotive and we will become your ADVOCATE. We put ourselves in your shoes. We treat your car like its our personal vehicle. Working directly with the insurance company to ensure you get the highest quality factory certified products.

In addition to providing the highest quality service Busam Automotive provides a car concierge service. Concierge car coverage? Are you asking yourself aren’t concierge services only at hotels? Not anymore!

We will take care of your needs!

A hotel concierge makes sure you are taken care of when you’re in an unfamiliar environment. The same rules apply with a concierge car service. We are here to help and make arrangements for you. The same way a hotel concierge helps find your the best place to eat; we make sure you are taken care of during the most annoying process of an automobile accident.

We are your advocate, and take care of it all!

  • On-Site Accident Pickup
  • Substitute Transportation
  • Supervise Ongoing Repair Process
  • Insurance Paperwork
  • Quality Check
  • Final Detail Service
  • Vehicle Return

We are really excited to begin offering this service. The next time you are in an accident call us first!

Contact Chris Hartke @ 513.612.4650

Until next time I’m Andrew Shipp ^AS of Busam Automotive